Reference

Privacy choices inside sinibos accounts

Your sinibos account keeps privacy choices close to the lobby: when you open an account, we collect the details needed to manage access, wallet checks and help requests.

Account data explainedDANA, OVO, GoPay, QRISCookie settings coveredPrivacy contact paths
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sinibos Privacy choices inside sinibos accounts
CONTACT ROUTES

Ask us about your privacy data

Privacy questions need a clear route, so we separate account help from data requests. Use live chat for a quick identity check, email us when you need a written record, or use WhatsApp when your wallet issue involves DANA, OVO, GoPay or QRIS screenshots. We will ask you to confirm your account name, registered phone number and last wallet action before we discuss private records.

Team online

Live chat

Live chat is open 24 hours daily for first-step privacy questions. We can confirm the request type, explain what account data is visible to you and move sensitive corrections to email when a written trail is needed.

Email privacy desk

Send privacy requests to [email protected] with your account name and registered phone number. We use email for correction, access and deletion questions because it gives you a dated record of our reply.

WhatsApp wallet check

WhatsApp privacy help runs 09:00-23:00 WIB for wallet-linked questions. If your request concerns DANA, OVO, GoPay or QRIS, send only the payment reference and hide unrelated personal details in screenshots.

ACCOUNT CARE

Dragon Tiger data handling at sinibos

Privacy handling is part of daily account operation, not a separate promise on a forgotten page.

Registration details

At account creation we collect the details needed to identify you, contact you and protect access. If a field is not needed for account operation or legal checks, we aim not to request it.

Wallet verification

DANA, OVO, GoPay and QRIS actions may leave references, timestamps and matching results in your account file. We use those records to confirm deposits, review withdrawals and investigate payment disputes you raise.

Cookie choices

Cookies help us keep you signed in, remember basic preferences and detect unusual access patterns. You can clear browser cookies from your device settings, but doing so may require a fresh sign-in.

Device security

We may log device type, browser, IP range and active session time when you enter the lobby. Check Account > Security > Active Sessions, then end any session you do not recognise.

Retention periods

We keep records only as long as needed for account operation, payment checks, dispute handling and legal duties. When data is no longer required, we remove it or make it harder to link back to you.

Change requests

Use Profile > Privacy Requests or email [email protected] to ask for access, correction or deletion. We may ask for an identity check before acting so another person cannot change your records.

Privacy Policy questions before you join

Before you open an account, you may want to know exactly what we store and how you can control it. These answers focus on account records, wallet checks, cookies, device activity and privacy contact steps. If your question involves access to the lobby or a specific account action, remember that eligibility depends on local law.

We collect registration details such as account name, phone number, sign-in records and wallet references. We also store help history when you contact us, so we can answer privacy and payment questions with the correct account context.

Wallet records help us match deposits, review withdrawals and investigate payment questions you raise. We keep references, timestamps and status results linked to your account so support can check a specific transaction without asking for full wallet access.

Yes. Send the correction request through Profile > Privacy Requests or email [email protected]. We may ask you to confirm your registered phone number, last wallet action or recent sign-in before changing private account records.

Cookies keep your session active, remember basic settings and help us detect unusual access. You can clear cookies in your browser settings, but you may need to sign in again and verify your account after clearing them.

Game activity is handled as account data. Access is limited to staff tasks such as payment checks, dispute handling and account safety checks. We do not place your private round history on public pages.

Open Account > Security > Active Sessions to view current device access when the tool appears in your account area. If you see a phone, browser or location you do not recognise, end that session and contact support.

You can ask us to delete data by email or through Profile > Privacy Requests. Some records may need to stay longer for payment checks, disputes or legal duties, and we will explain what can be removed.

Related Pages

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